Effective date: September 5, 2026
BriteArc Fabricators Inc. (“BriteArc,” “we,” “us,” or “our”) respects your privacy. This policy explains how we handle personal information when you visit britearcfabricators.com, contact us, or submit a project enquiry.
1. Who we are
BriteArc Fabricators Inc. is a metal and steel fabrication business located at 21 Oceanview School Rd., Eastern Passage, Nova Scotia B3G 1J3, Canada. You can contact us at Info@britearcfabricators.com or 1 (902) 877-4091.
2. Information you provide
When you use our project-enquiry form, we may collect your name and email address; your company and phone number, if provided; the service you need; and project information you choose to include, such as scope, dimensions, location, timing, access conditions, drawings, or photographs. We also receive information you provide when contacting us directly by email or telephone.
Please do not submit financial-account information, government identification numbers, medical information, passwords, or other sensitive personal information through the website.
3. Information collected when you use the website
Our hosting and security systems may process routine technical information needed to deliver and protect the website, including an IP address, date and time, requested pages, browser or device information, referring page, and security or error diagnostics.
The website uses temporary browser-session storage to remember whether the branded opening animation has played. This value does not identify you and is not sent to BriteArc.
If you choose to allow analytics, Google Analytics may collect information about website use, such as pages viewed, approximate location, device and browser category, referring source, and interactions with website features. We do not send names, email addresses, phone numbers, or project-form contents to Google Analytics.
4. How we use information
We use personal information for reasonable business purposes, including to:
- Respond to an enquiry and discuss, assess, quote, schedule, or deliver requested work.
- Maintain business communications and customer-service records.
- Operate, troubleshoot, secure, and improve the website.
- Understand website usage when a visitor has allowed analytics.
- Prevent spam, misuse, fraud, or security incidents.
- Meet accounting, insurance, contractual, regulatory, or legal obligations.
We will not use project-enquiry information for unrelated email marketing unless we obtain the consent required for that purpose.
5. Consent and your choices
When you submit the project-enquiry form or contact us directly, you authorize us to use the information to respond to and manage that enquiry.
Analytics is optional. Google Analytics will not load unless you choose Allow analytics. You may choose Reject optional and still use the website and project-enquiry form.
You may withdraw consent to an optional use by contacting us. Withdrawal does not affect processing already completed and may be subject to reasonable legal or contractual limits.
6. Cookies and similar technologies
If you allow analytics, Google Analytics may set first-party cookies such as _ga and _ga_<container-id> to distinguish visits and maintain session information. We use the resulting reports to understand website performance and improve content. Advertising personalization is not enabled as part of the website’s standard analytics configuration.
The website may also use necessary browser storage to remember your privacy choice, provide secure WordPress administration to authorized staff, prevent abuse, and support basic website functions. You can reject optional analytics through our website control. Browser settings can also block or delete cookies.
7. Google Maps and external links
The Contact page does not load the interactive Google Map automatically. If you select Load interactive Google Map or follow a directions link, your browser connects to Google, which may receive technical information and apply its own terms and privacy practices.
The website also links to external sites, including BriteArc’s Facebook and Instagram profiles and authoritative resources referenced in articles. We do not control how those external services handle information after you leave our website.
8. Service providers and disclosure
We may provide limited information to service providers that help us operate the website and business, including our website-hosting and security provider, business email provider, Google Analytics only when analytics has been allowed, Google Maps when a visitor chooses to load or open the map, and professional advisers, insurers, or authorities when reasonably necessary.
We limit information provided to what is reasonably necessary for the service performed. We do not sell or rent personal information.
9. Processing outside Canada
Some service providers may process or store information outside Nova Scotia or Canada, including in the United States. Information handled in another jurisdiction may be subject to that jurisdiction’s laws and lawful-access requirements.
10. Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy and for applicable contractual, warranty, accounting, insurance, security, dispute-resolution, and legal requirements.
Website enquiry messages may remain in our business email and project records while the enquiry or resulting relationship is active. Google Analytics user-level and event-level data is configured for a maximum retention period of 14 months. Routine hosting and security logs follow the shortest practical operational schedule available from our provider.
When information is no longer required, we delete, anonymize, or securely dispose of it as appropriate.
11. Safeguards
We use reasonable administrative, technical, and physical safeguards appropriate to the information we handle. Measures include encrypted website connections, restricted administrative access, software maintenance, spam controls, backups, and access controls for business systems.
No internet or storage system is completely secure. If a privacy breach occurs, we will investigate, keep records required by law, and provide any legally required notifications.
12. Access, correction, and privacy requests
You may ask whether we hold personal information about you and request access to or correction of that information. You may also ask us to delete information that is no longer required or withdraw consent to an optional use, subject to applicable legal and contractual exceptions. We may need to verify your identity before completing a request.
13. Children
This website is intended for businesses and adults seeking fabrication services. It is not directed to children, and we do not knowingly seek personal information from children through the website.
14. Changes to this policy
We may update this policy when our website, services, providers, or legal obligations change. The effective date above identifies the latest version. We will provide additional notice if a change materially affects how personal information is used.
15. Contact us
Privacy ContactBriteArc Fabricators Inc.
21 Oceanview School Rd.
Eastern Passage, Nova Scotia B3G 1J3
Canada
Info@britearcfabricators.com
1 (902) 877-4091
If we do not resolve a privacy concern to your satisfaction, you may contact the Office of the Privacy Commissioner of Canada.